The Ontario Ombudsman has created new digital resources to assist workers in informing young people in care about their rights and who to contact with questions and concerns. These materials have been created specifically to help stakeholders and service providers communicate with young people about when they should contact the Ombudsman, and what the Ombudsman can do to help.
Please review the following resources and share them with your child or youth.
What does the Ombudsman do?
The Ombudsman resolves and investigates complaints about any matter concerning children and youth receiving services from Ontario children’s aid societies, foster homes, group homes, secure treatment facilities and youth justice facilities.
Their Children and Youth Unit staff will listen, look into how decisions are made in a case, review concerns about the services, living conditions and experiences of young people living in residential care, and help find solutions.
- A range of videos geared toward young children and youth, which can be shared directly or via e-mail.
- A new, two-page “Know Your Rights In Care” brochure that explains the various types of rights to which young people are entitled under the Child, Youth and Family Services Act, 2017
The Children’s Aid Society of Hamilton is committed to staying up to date on information from the Ontario Ombudsman by following their social media channels and the Children and Youth Unit section of their website.